1. This is supposed to be a fun and simple project that comes from the passion of the Tourism and Hospitality Industry and the importance of delivering service excellence.
2. Align your vision of your career with the importance of delivering excellent guest service or service excellence.
3. Choose your own title and showcase how as a future leader you will carry out or define service excellence, enshrine it as a culture even during service failure, and service recovery. Additionally, outline how service excellence may look different from today if at all, yet remaining the heartbeat or glue of Tourism and Hospitality.