Imagine you are the manager of the registration department in a community hospital of New Jersey. Your job is to manage the employees who register patients for inpatient and outpatient procedures. The employees’ jobs can be very repetitive, but they are the first people patients interact with in the hospital, so it is important that they make positive impressions. Lately, the hospital has been implementing an initiative to improve the patients’ experiences in every contact they have in the hospital, and you want your department to really shine when the final results of the initiative are announced. But that means you will need to work hard to motivate employees in part by ensuring they are appropriately recognized for what they do.
research you do among credible sources, discuss your plan for recognizing employees. You should include specific recognition strategies and how they are expected to contribute to motivation. Be sure your ideas are supported by 4-5 credible sources that USA Scholarly within the last 5 years only.