Describe a time when you faced a challenging situation at work with another person (supervisor, co-worker or customer).

The way in which a conflict is expressed and communicated amongst colleagues in the workplace is an important element that will help determine the outcome of the conflict.

Describe a time when you faced a challenging situation at work with another person (supervisor, co-worker or customer).

Please explain how the one-on-one conflict was resolved either through positive or negative messaging.