Discuss how to achieve operational excellence within an organisation.

Write a 4,000-word essay that critiques how to achieve operational excellence within an organisation. Be sure to comment on the following concepts:

1. Governance
2. Financial management
3. Strategic workforce planning including talent management
4. Workforce design and succession planning

The essay needs to reference these points in relation to the leadership and management of schools. Please see attached the essay outline that specifies key points it needs to cover and references for each section. References in this document are also attached.