Social workers need to communicate effectively with a variety of people in various settings to ensure good practice. An understanding of communication, interpersonal skills, awareness of self and the ability to reflect on communication exchanges is required. For the duration of this module you have been required to keep a reflective journal, as a resource which is central in monitoring the development of your communication skills. You willidentify existing and new communication skills (verbal and nonverbal) strategies (interventions), along with an awareness of how your personal and professional values impact on your communication with others. Review your reflective journal and decide which aspects of the goldfish bowl (listener or speaker), which was of significance for you and that youwould like to reflect on in the essay
