1.Name of the Conflict: •Give it a name and feel free to change it once you have completed the assessment, should you believe that the name is no longer representative.
2.Formal Introduction (.25 page):What will you cover/include in this paper?
BUSI 3106A: Managing Conflict and Negotiation2
3.Neutral Observations(1 page. If more space is needed, include this as an appendix): Fully describe the setting, locale and space in which the conflict occurred, but avoid any personal evaluation or judgment.•Where: Very briefly describe the location where the conflict occurred, which may have changed over the course of the conflict interaction(s).•When: Describe when the conflict occurred, even if this is under debate.•Arena: Specify the social space(s) in which the conflict occurred that are significant. For example, discuss interpersonal, intra-group and inter-group arenas.
4.People in the Conflict(.5 -1 page): Complete a sociogram of the people in the conflict. What is the relationship of the people in the conflict at the outset? •Feel free to use generic names for anonymity as needed, butnot always necessary.
•Feel free to use more than one socio-gram should important changes have taken place over time. •This aspect will help you analyze the conflict and the reader understand your analysis.
•This should be objective.5.Biases at the Outset(.25): Due to the existence of many possible perspectives, and because perspectives may changeovertime, this should comprise of a listing of known biases of the analyst at the outset.
•It will beuseful to orient the analyst beforethe data collecting process, and then later when developing atheoretical analysis.
•This section is also to orient the reader, who mayalso have biases from the outset.•For example, doyou identify with one of the parties in terms of their backgroundor experience? How might this impact your lens in interpreting the conflict?
6.Issues(.25 to 1 page): Describe what is at stake in the conflict. •What are the sides fighting about? This is not the place to argue for or against eitherside, but rather to lay out the issues.
•It is not meant to be exhaustive, but rather to show the reader that there is perceived incompatibility and perceived interference on the part of the parties.7.Power Sources and Endorsement(.5 page):
Describe the power sources and endorsement, knowing that there may be more than one, that they may change over time, and that there may also be disempowering sources.
•Feel free to describe these sources in a list format. For example, Person one’spower sources: […]. Person one endorsed by: […]8.Main Movesand Analysis of Moves(.5 –1 page):What moves were noteworthy for the impact that they had? Sometimes one particular move indicates something important to the whole flow of the conflict.
•Describe the observable behaviours that demonstrate that a power sourceshas been put to use.Integrate theory from the course in order to explainthe moves