4.1 Principles of Verbal Messages (pp 74-80)
According to Chapter 4, there are 7 principles that direct the exchange of verbal messages.
4.3 Principles of Using Verbal Messages Effectively (pp 87-91)
In Chapter 4, the author offers “six additional guidelines for making your verbal messages more effective and a more accurate reflection of the world in which we live.” State them and choose any 1 to give an example of how you utilize this principle in your professional or personal life.
5.1 Principles of Non-verbal Communication (pp 96-99)
In Chapter 5, the author explains “the principles that identify the ways in which nonverbal communication functions.” Choose 1 and paraphrase this principle in your own words.
5.2 The Channels of Non-verbal Communication (pp 100-115)
According to the author, we “communicate nonverbally through a wide range of channels: the body, the face, the eyes, space, artifacts, touch, paralanguage and silence, and time.” Choose 1 and explain this form of non-verbal communication in your own words.