Analysis Questions:
a) Which are three key intercultural communication challenges in this team?
b) Which elements of effective global remote team management are present and absent?
c) Map out the values patterns (similarities and differences) between the team members, between the current leader team, and yourself.
Action Plan:
If you were the leader of this team…
a) Which intercultural communication competencies do you need to develop further in yourself? Why? How?
b) Which intercultural communication competencies do team members need to develop first? Why?
How will you help them?
c) What is your action plan for change, so that the team becomes engaged and productive again? Be particularly
specific about your first three months.
d) How will you measure success? At the end of months 3, 6 and 12, respectively?