Key Issues: Briefly describe the leading issues in this case using the information presented in the case description.
Diagnosis: Define the nature of the problems (structure, human recourses political, cultural) and defend your diagnosis.
Processes: Define the process problems in the case. Do they result from poor communication, missing leadership, muddled decision-making, incomplete problem solving, ineffective group norms and rules, inadequate conflict resolution strategies, inadequate structure or design of the organization, or some other reason?
Redesign: Describe the steps you would take to take to redesign this situation to resolve the problems presented in the case. You will propose four to six concise recommendations for people, technology, and structural changes at the individual, interpersonal, and/or organizational levels.
The Final Report – 20 points
