Develop an empathy-based interview protocol to capture the experience and needs of a potential customer. If you were interviewing a potential customer what questions would you ask and why? Make sure to develop an introductory script and a set of five questions that would help you design an empathy map.

This week, you are to develop an empathy-based interview protocol to capture the experience and needs of a potential customer. If you were interviewing a potential customer what questions would you ask and why? Make sure to develop an introductory script and a set of five questions that would help you design an empathy map.
Minimum length requirement is one to two APA formatted pages with at least one outside source (in addition to your textbook) cited within your paper.

Chapter 4 Textbook Image Files Uploaded to Read and Cite
Neck, H. M., Neck, C. P., & Murray, E. L. (2020). Entrepreneurship: the practice and mindset. SAGE Publications, Incorporated.