Costumer service management
1.What is service design?
2.What tools are examples of service design?
3.When does a Risk Assessment need to be written?
4.What are the four levels of learning / performance?
5.How do you manage customer expectations?
Costumer service management
1.What is service design?
2.What tools are examples of service design?
3.When does a Risk Assessment need to be written?
4.What are the four levels of learning / performance?
5.How do you manage customer expectations?