How do you use communication skills to manage complex, sensitive, abusive or challenging situations and behaviours?
GUIDANCE
There are a range of factors that affect our communication skills. For example, tone of voice, body language, how you us…
How do you use communication skills to manage complex, sensitive, abusive or challenging situations and behaviours?
GUIDANCE
There are a range of factors that affect our communication skills. For example, tone of voice, body language, how you us…