Quality Dimensions of Human Services Delivery Accessibility, Communication, and Responsiveness
Submit a 2-page paper in which you address the following:
Identify the program you selected. With this program in mind, respond to the following questions about accessibility, communication, and responsiveness.
Program is New Life Mental Health substance abuse center attached below.
Accessibility: Are service users able to access the program? Are cost, distance, transportation, or other factors limiting the ability of some individuals to benefit from the program?
Communication: Does the program (and its staff) effectively communicate with service users?
Responsiveness: Is the program (and its staff) responsive to the needs of the service users?