Organizational Case Study
Read the Jensen Shoes Kravitz and Brooks stories and answer the following question.
Include:
1)Introduction: This should include a brief summary and description of the situation and problem facing the protagonist(s).
2)Analysis: Analyze the situation chiefly by responding to the discussion questions and offering solid recommendations.
3)Conclusion: Along with a general conclusion your conclusion should include a statement of lessons learned or take home messages from the case.
JENSEN SHOES DISCUSSION QUESTIONS
1. What were Brooks’ assumptions about Kravitz’s abilities, attitudes and motivations both initially and as they continued to work together? What was the basis of these assumptions? How accurate were these assumptions? How did they influence Brooks’ behavior?
2. What were Kravitz’ assumptions about Brooks’ abilities, attitudes and motivations both initially and as they continued to work together? What was the basis of these assumptions? How accurate were these assumptions? How did they influence Kravitz’s behavior?
3. What shortcuts in judgment, perceptual biases and judgment errors likely influenced the interactions between Kravitz and Brooks? Use specific examples to illustrate the operation of these biases in the case.
4. What other concepts presented in the chapter help explain what transpired in this case?
5. What would Brooks and Kravitz have had to do differently to result in a more effective working relationship?