This is not an essay. Read the case study attached and answer the six questions below. You do not need an intro or conclusion. Just simply answer the questions.Use the attached word doc as your format
1. Short summary of important facts
2.Why was there pressure for change in public transport in Johannesburg?
3.How was the coalition of high-level leaders built?
4.How did the leadership communicate to get buy-in?
5.Why did resistance emerge and how was it managed?
6.Should the change initiative have been put on hold (or terminated) in the face of this resistance?