What specific steps can a nurse manager take with his/her staff members to reduce incivility in the workplace?

Managing Conflict

Compose a two to three-page self-reflection essay (in addition to cover page and reference page) that analyzes your approach to conflict resolution and addresses the following:

WRITE THE PAPER ON THE FOLLOWING  3-DISCUSSION PROMPTS
Under Instructions 4

(a.)According to your self-assessment, which conflict approach do you prefer? Which do you use the least? What factors determine if you respond in a specific manner? When considering the types of conflicts you have, what are the strengths and weaknesses of your preferred conflict-management style?

(b.)Identify one common personnel problem that requires intervention from the nurse manager. Discuss effective strategies that as a nurse leader you would take in addressing the identified problem.

(C. )A high percentage of nurses report having experienced incivility. What specific steps can a nurse manager take with his/her staff members to reduce incivility in the workplace?