What was done right, what went wrong, what could have been done differently, why, and how?

Case Study on Baggage Handling

Framework:

Introduce the case and offer a summary of the issues and the main concerns in the case.

Explain how the issues and concerns could impact the success of the project.

Drawing from the PMBOK Guide (Chapter 10,11, & 12) and most importantly your knowledge and expertise of project management:

Critique how the case was handled.

1. What was done right, what went wrong, what could have been done differently, why, and how?

2. Explain what you learned about project management from the case. Include an explanation of how knowledge of the PMBOK (Chapters 10, 11, & 12) could have helped alleviate the issues in the case.

3. Offer solid and defensible conclusion(s) and recommendations.