How do you think about the concepts like “antipathy” ad “sympathy” in your analysis?

Conflict Resolution and Negotiations Processes

First, read “The Norm of Reciprocity Revisited”.

After that, as an MBA/MSSL student, analyze the concept of “Good cop, bad cop” as a conflict resolution concept? How do you think about the concepts like “antipathy” ad “sympathy” in your analysis?

PROFESSOR’S GUIDANCE FOR THIS WEEK’S LE:

You should be precautions about using the “good cop, bad cop” concept in your daily managerial activities. Because come concepts like antipathy or sympathy can overlap with the concepts like empathy. Especially when, as bad cops, we authorize ourselves to have some behaviors like aggression.