Coin men Consultants LLP: Adopting a Technology–Based Learning Culture
Case Study Questions
Download the Coin men Consultants LLP: Adopting a Technology–Based Learning Culture case from the Harvard Business School Press.
Answer the following discussion questions. limit the size of your analysis to 3–4 pages – 1.5 lines spacing.
1. Will the implementation of a KMS be a blessing or a curse for Coin men?
Focus on work quality, employee learning and competitive standing. State your position and support it with
information from the case.
Based on these three components, what is the best option for Coin men with respect to KMS implementation?
2. To ensure unique content in projects, while still maintaining employee learning and personal development, which approach is more suitable for the organization: a personalization strategy or a codification strategy? Describe each strategy and state your position with information from the case.
3. How can Goel ensure that the culture of vicarious learning is maintained at Coin men after the implementation of a KMS?
4. Is it advisable for Coin men to implement an HRIS along with a KMS? What options are available to Coin men with respect to implementing an HRIS?