Accounts Receivable and Collection for the Medical Practice
C. lowering your voice.
D. referring him/her to your supervisor.
E. lowering your voice and slowing your speech.
42. You may telephone a patient regarding his/her account balance A. between 8 a.m. and 8 p.m. B. any day of the week. C. at work. D. between 9 a.m. and 9 p.m. E. at a relative’s residence.
43. An account should be referred to a professional collection agency if A. the patient gives false information. B. the patient repeatedly misses payment schedule dates. C. collection process efforts have failed to settle the debt. D. the patient’s account is paid with a check that is later returned by the bank. All of the above.
44. Which billing system is most effective if complete control is desired over the billing and collection process? A. In-house B. Commercial photocopy C. Receivable management service D. All of the above.
45. Weekly cycle billing is recommended A. for a practice with a sizeable patient load. B. to even out telephone calls. C. For a consistent cash flow. D. All of the above.