Define communication and describe communication as a process.
Identify and describe the eight essential components of communication.
Identify and describe two models of communication
Discuss and provide two examples of each of the two main responsibilities of a business communicator Describe the factors that contribute to self-concept.
Describe how the self-fulfilling prophecy works
Describe the factors that contribute to self-concept.
Describe how the self-fulfilling prophecy works
What is the Johari Window?
Explain how communication skills help you solve problems, learn new things, and build your career
Explain the importance of becoming an active listener and reader.
What are the four elements of emotional intelligence?
Identify and describe five key principles of verbal communication.
Explain how the rules of syntax, semantics, and context govern language.
Describe how language serves to shape our experience of reality.
Identify six basic qualities that characterize effective business writing.
Identify and explain the rhetorical elements and cognate strategies that contribute to good writing
Describe and identify three styles of writing.
Demonstrate the appropriate use of colloquial, casual, and formal writing in at least one document of each style.