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Discuss the crisis management strategies that should be implemented prior to the reopening of parks and perform some further analysis of legal and ethical issues, which might have negative impacts on the brand.
Prompt Based on the information provided to you, share a completed customizable marketing plan for the reopening of the individual park. Your presentation should include the following critical sections with relevant guiding information:
1. Determine two methods to be used for consumer research in developing the marketing plan. Provide rationale (Slide 1).
2. Keeping the target audience in mind, determine three traditional marketing methods you will use in developing the marketing plan and provide a rationale. Your response should address the following (Slides 2-4):
a. How will identified methods help in the acquisition of new customers?
b. How will identified methods help in the retention of existing customers?
c. What are the advantages and disadvantages of identified methods?
3. Keeping the target audience in mind, determine three digital marketing methods you will use in developing the marketing plan and provide a rationale. Your response should address the following (Slides 5-7):
a. How will identified methods help in the acquisition of new customers?
b. How will identified methods help in the retention of existing customers?
c. What are the advantages and disadvantages of identified methods?
4. Explain how the traditional and digital marketing methods you have selected will work together to optimize the brand. Your response should address the following (Slide 8):
a. Which method do you think could be most impactful in addressing your target audiences?
b. Which method do you think could be most effective in branding?
c. Can both digital and traditional marketing support the brand and growth of the business?
5. Explain the crisis management strategies that should be implemented prior to reopening. Your response should address the following (Slide 9):
a. How can we focus on customer expectations to improve brand damage from the incident?
b. How can we support our employees’ needs in reopening the park?
c. What possible crises could arise relevant to the incident and reopening?
6. Determine one legal and one ethical issue that could arise and negatively impact the organization’s brand image upon reopening, and provide proactive steps that could be taken now to prevent them (Slide 10).