Discussion chapter 1
CHAPTER ONE
Introduction to Employee Training and Development
Objectives
After reading this chapter, you should be able to
1-1 Discuss the forces influencing the workplace and learning, and explain how training can help companies deal with these forces.
1-2 Draw a figure or diagram and explain how training, development, informal learning, and knowledge management contribute to business success.
1-3 Discuss various aspects of the training design process.
1-4 Describe the amount and types of training occurring in U.S. companies.
1-5 Discuss the capabilities training professionals need.
1-6 Identify appropriate resources (e.g., journals, websites) for learning about training research and practice.