Discuss the forces influencing the workplace and learning, and explain how training can help companies deal with these forces.

Discussion chapter 1

CHAPTER ONE

Introduction to Employee Training and Development

Objectives

After reading this chapter, you should be able to

1-1 Discuss the forces influencing the workplace and learning, and explain how training can help companies deal with these forces.

1-2 Draw a figure or diagram and explain how training, development, informal learning, and knowledge management contribute to business success.

1-3 Discuss various aspects of the training design process.

1-4 Describe the amount and types of training occurring in U.S. companies.

1-5 Discuss the capabilities training professionals need.

1-6 Identify appropriate resources (e.g., journals, websites) for learning about training research and practice.