Complete the case study.
Define the problem ask yourself what is the underlying problematic circumstance/situation in the case information? DO NOT identify symptoms of the underlying core problem (issue). This process of problem identification is facilitated by listing all the “problems” you believe exist in the case, then, attempting to detect if there is a “direction” or “trend” in all of the “problems” you’ve identified.
Gather pertinent facts list the facts that relate only to the problem statement.
Develop/propose alternative solutions list all the ways that the problem could be dealt with in order to bring about a solution. Important: you list alternatives whether you agree with them or not.
Analyze/evaluate pros and cons of each alternative solution list the pros and cons (advantages and disadvantages) you can predict could result from each possible alternative if chosen and implemented as the solution to the problem (decision).
Make a decision and defend your choice make a statement of your decision (one of the previously stated alternative solutions), i.e., the alternative solution that emerges, based upon your analysis, as the best. This is your decision. State your reason(s) for choosing this alternative solution for implementation as your decision. The best way to defend your decision is to state why you did not choose the other available alternative solutions.