Identify attributes and traits for the customer service reports database.Identify keywords for the customer service reports database.

Overview

The development of databases opened a new world for the transition of data into usable information, able to be manipulated for many different purposes through attributes and characteristics assigned by the user. The size can vary from small to massive, and relationships between the traits broken down to very specific criteria.

Instructions

Using research from the the Internet, use an outline format to set up a basic database plan for library records.
•Use the outline to break down attributes into more specific traits. Provide as many levels of traits as needed.
•Write a list of keywords that would successfully retrieve information you may need. Example: Keyword = ISBN number. Explain their use and effectiveness.

Using an outline format, set up a basic database plan for customer service reports.
•Use the outline to break down attributes into more specific traits. Provide as many levels of traits as needed.
•Write a list of keywords that would successfully retrieve information you may need. Example: Keyword = Account number. Explain their use and effectiveness.

Be sure to acknowledge your sources using a consistent citation method, such as APA.

Additional Requirements
•Written communication: Written communication is free of errors that detract from the overall message. Use spell check in Word to confirm spelling and grammar.
•Format: Follow current APA formatting guidelines.
•Font and font size: Use Times New Roman, 12 point.
•Length of paper: 1–2 pages per part, double-spaced.

Context

Application technologies enable our means of communications through e-mail, social media, and networking. These technologies also expand the functionality of computers by providing the ability to manipulate small and large amounts of data.

A major application is the database, the backbone of all organized information. Collections of data may appear meaningless in bulk, but when translated into records and fields, they take on immeasurable value through the abilities to search, sort, filter, generate reports, and establish relationships between databases. One characteristic is the ability to construct a database on a small scale or with immense range. Examples include a simple team roster and merged documents to a sophisticated customer service report. Other popular applications include file management systems, file sharing, big data, and project management software.

Set up a basic database plan for library records and customer service reports.


•Competency 2: Analyze basic IT principles. ◦Identify attributes and traits for the library database.
◦Identify keywords for the library database.
◦Identify attributes and traits for the customer service reports database.
◦Identify keywords for the customer service reports database.

•Competency 4: Apply critical thinking to solve problems. ◦Create a basic database plan for library records.
◦Create a basic database plan for customer service reports.

•Competency 5: Apply information literacy skills. ◦Incorporates appropriate scholarly or professional resources.

•Competency 6: Communicate effectively. ◦Writing is generally free from spelling, grammatical, or other mechanical errors