Business Operations Research: Develop a strategy to rebuild customer loyalty and spending as a result of business interruption for at least the previous six months (COVID-19). Collaborate with a local business or organization to analyze the current state of business operations as a result of business interruption and explore strategies to rebuild customer loyalty and spending. Create a strategic plan to rebuild customer loyalty and spending.
You may choose any local business or organization in the California Bay Area (Must be in California) and create a plan for said company. Please choose a company you think would be good for writing a strong and creative plan of action for. You can create your own methods of business/marketing research and specific stats/numbers (remember to keep numbers realistic).