What framework to be used, Methodology, Line of Business or segment, Project Feasibility, Applying of Framework, Work Centered Analysis Framework, As-Is Analysis – Current Situation.

Phase 2 project on stc (Saudi telecom company)

What framework to be used, Methodology, Line of Business or segment, Project
Feasibility, Applying of Framework, Work Centered Analysis Framework, As-Is Analysis – Current Situation.

Define the Overall Problem. Find opportunities for improvements.Clear description of current business process including BPMN diagram with swim lanes,Activity diagram with swim lanes, other artifacts (optional)