Human Performance Technology
After reading the case study answer the questions
1.Brief summary of the problem
What was the organization?
What was the issue?
2.Explanation of the method used to diagnose and address the problem
How did the key players collect data? What data did they collect?
What solution or intervention did they implement?
3.Description of results and lessons learned
What were the results of the intervention and case?
What were the lessons learned?
4.What did you learn from this case study?