Identify and define at least 2 concepts that fit this case-then analyze the specific behaviors you see operating to justify your ideas.

Case Study: “Tickets to the Concert”

After reading chapter 9 and reading the multimedia case study,engage in the following:

Jot down what concepts you read in Chapter 9 that might apply to this scenario

Identify and define at least 2 concepts that fit this case, and then analyze the specific behaviors you see operating to justify your ideas.