Identify a quality issue or process improvement issue in a hospital or workplace that you have not addressed previously. Utilize key quality metrics to determine how you will increase the values of the KPI for the organization. Develop a target benchmark and a plan to raise the values.
For example, if the quality issue is an increase in C. diff due to a low percentage of employees who wash their hands, what type of plan are you going to develop to decrease the occurrence of C. diff?
