Define informal communication. Provide some steps that can be used to manage negative informal communication.

MAY 2020 SEMESTER
FINAL EXAMINATION
(ESSAY)

COURSE : ORGANIZATION AND BUSINESS MANAGEMENT
DATE : 21 August 2020
PART A

INSTRUCTIONS:
Part A contains TWO questions. Answer ALL.

QUESTION:

As a manager, you should not simply terminate your employees’ contract without strong basis or justification. Explain some reasons for work termination, and outline the do’s and don’ts when terminating an employee.
MARKS
(Total: 20) [Maximum 3 pages]

Informal communication exists in organisations and need to be managed carefully for organisational success.

Define informal communication. Provide some steps that can be used to manage negative informal communication.