Describe why a supportive culture, collaboration, and teamwork are essential to quality health services delivery

FOSTERING A CULTURE OF COLLABORATION AND TEAMWORK

Learning Objectives

After completing this chapter, you should be able to

Describe why a supportive culture, collaboration, and teamwork are essential to quality health services delivery;

Recognize mental models about teams and the manager’s role in team effectiveness;

Describe the importance of purposeful team design on organizational results; and

Identify evidence-based strategies for improving collaboration and teamwork.