Diploma in networking
| Assessment Task 2: Project |
Task summary
For this task, you must provide effective on-the-job coaching to four different colleagues. There are three parts to this task:
Part A: You must prepare for coaching and develop a coaching session outline.
Part B: You must implement coaching sessions.
Part C: You must follow up on coaching sessions, seek feedback, and report on the progress of coaching.
Resources and equipment required to complete this task:
Access to textbooks and other learning materials
Access to a computer, printer, Internet and email software (if required)
Access to Microsoft Word (or a similar program).
Four colleagues (can be role played by other students).
A workplace or simulated workplace environment.
Access to relevant Commercial Cookery resources and equipment.
Coaching session template (provided). Keep a master copy of this as you will need to complete four in total.
Trainee feedback form (provided). Keep a master copy of this as you will need to complete four in total.
When and where is this task to be completed?
Workplace based students will complete the task in their workplace. Dates and times will need to be negotiated between the student, the four colleagues and their workplace supervisor.
Classroom based students will complete this task during class time, in a simulated workplace environment. The assessor will provide students with the date and times that they will be meeting with their trainees (roles played by other students) and implementing the coaching sessions.
What happens if I get something wrong?
If your assessor identifies that you have completed any part of this task incorrectly and/or have not submitted all items required, you will be given feedback and a date for resubmission. Your assessor will provide you with guidance as to what needs to be resubmitted and how.
Student instructions for Task 2
For this task you must select four colleagues or other students to play the role of ‘trainees’.
You must meet with each trainee and identify one skill/area they wish to improve. For example, this may be operating equipment, learning a procedure, learning a new cooking method, improving precision cuts and so on. You are then required to develop a coaching session outline for each trainee.
Once you have developed your coaching session outlines you must implement each coaching session and report the progress of each trainee to you supervisor (assessor).
Finally, you will answer a series of questions, reflecting on each coaching session, and seek feedback from each trainee.
| Task 2: Part A – Prepare for coaching |
For this part of the task you must organise a time to meet with each of the four trainees individually.
Talk to each trainee to learn about their current skills and knowledge and identify areas in which they may need training. Use the following points to guide your discussion:
What is the need for coaching in this situation?
What does this person need to learn?
What are their current skills?
What is their current knowledge?
After each discussion, develop a coaching session outline for each of the trainees, using the template provided. Your coaching session outline must include:
The trainee’s need for coaching.
A description of the task/skill that you will be teaching the trainee.
When and where the training will occur. (Each coaching session must be delivered to each trainee individually, at different times.)
Resources required for the coaching session.
Session start time and end time.
A task analysis – you must provide a breakdown of the steps that you will take to teach the trainee the new task/skill.
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Submission requirements for Task 2, Part A:
¨ Four coaching session outlines – one for each trainee. |