How well was this customer call handled? What should you have done differently? Do you believe that Aretha was justified in how she treated you? Explain. How do personal problems or priorities sometimes affect customer service?
Category Archives: communication and media
Did expanding your emotional vocabulary this week give you and others more understanding of what you are feeling?
COM220 Discussion Board 5 Emotions Use as a source: Interpersonal Communication, Everyday Encounters by Julia Wood 9th edition IBSN: 0013581473 Publisher: Cengage 1. In what situations would you be more likely to communicate emotions through electronic means rather than in person? 2. Can you think of a display rule for emotions that is not mentioned […]
Write a letter to the mediate to communicate your company’s position on this matter and restore the public’s confidence in your restaurant.
Write a Letter to Respond to Illness at a Restaurant Imagine that you are the customer service manager for a restaurant. Recently, several of your customers became ill, some seriously, from an ingredient that was mishandled by your supplier. Write a letter to the mediate to communicate your company’s position on this matter and restore […]
Does the military or particular military units have distinct cultures?
Informative Speech CREATING THE INFORMATIVE PRESENTATION ON CULTURE • The purpose of any informative speech is to explain a specific subject and to help the audience remember the knowledge later. Any effective speech also requires that the student integrate some concepts from the text, such as audience analysis to determine an appropriate topic and delivery […]
.What recommendations does he give to help us perform better in many areas of our lives?
1.What is the speaker&x27;s main idea? 2.What recommendations does he give to help us perform better in many areas of our lives? 3.How might the ideas presented by the speaker help you in your preparation and delivery of your upcoming speeches in the course. Describe and provide examples. https://youtu.be/YKACzIrog24 link to video
Explain how communication skills impact communication of a vision in a criminal justice application based context.
Kouzes and Posner state that leadership visions for an organization are inadequate if they are not shared with constituents. Communication is a key point of focus in this regard. Decisions pertaining to communication, on many levels, can have significant implications. That pertains, in part, to the manner in which the communication takes place, those receiving […]
What are some experiences you have had communicating with people on different levels in your company?
For this discussion, you will craft an initial response that responds to the following prompts: What are some experiences you have had communicating with people on different levels in your company? 2.What are some notable differences you have seen between gender communication patterns in the workplace? After reading and thinking about the article “CEOs Using […]
What are the advantages and disadvantages of the different sources of power supply to the agricultural animal industry?
Animal Agricultural Power Supply Agriculture has evolved from an activity accomplished with purely human labor, to a combination of human and animal power, to now an industry reliant on mechanical power. In your opinion, what has been the cause and effect of this evolution? What are the advantages and disadvantages of the different sources of […]
Establish the differences between the procedures for data analysis in the quantitative and qualitative approaches in an analytical essay.
Establish the differences between the procedures for data analysis in the quantitative and qualitative approaches in an analytical essay. In addition, Distinguish the advantages and disadvantages of using qualitative or quantitative analysis in social research. essay should be at least two pages long. Make sure to write using APA Style guidelines, including your citations and […]
What cultural differences of values and behaviors are most important for a manager to be aware of?
What is meant by the phrase “communication is rule governed”? Compare some of the different “rules” that govern your communication in the following contexts: (a) A meeting with your professor to discuss grades and a meeting at a social event. (b) Giving your professional opinion to the company president and to a co-worker. (c) Discussing […]