Tag Archives: ACSI

Select an industry or service sector and pick two companies, one with a high ACSI and one with a relatively low ACSI.Explain why you think they have different ACSI values.

Reference the website for the American Customer Satisfaction Index (ACSI) at www.theacsi.org  (Links to an external site.) Select an industry or service sector and pick two companies, one with a high ACSI and one with a relatively low ACSI. Using your own knowledge and research about the companies, briefly explain why you think they have different ACSI […]