What actions must operations leaders take to foster a culture that sustains changes that have been made?

The Culture Question Required Readings Week 9 Lecture: Building an Agile Business View PDF Click for more options Kotter: Chapter 10: Anchoring New Approaches in the Culture Evans and Lindsay: Chapter 14: Building and Sustaining Quality and Performance Excellence (pp. 687-683) Groysberg et al., The Leader’s Guide to Corporate Culture (link below) Clayton, An Agile […]