Evaluate the success of the customer management strategies of the chosen organisation.

Description In this report, it is assumed that you have been appointed as a Customer Relations Team Manager for a telecommunications organisation that you will identify. This organisation can be servicing to individual customers (i.e. B2C) or businesses (i.e. B2B). The organisation can be an overseas telecommunications company, yet it should have a website in […]

What will be the new product’s objectives (create greater customer loyalty, increase trials, expand usage among current users, support trade relations)?

You are a Brand Manager at MSH Brands (or at your employer or future employer company). You are being asked to develop a brand presentation for a new product or line extension at your employer or future employer. Requirements You are to develop a brand presentation including the following elements based on your research, building […]

Collaborate with a local business or organization to analyze the current state of business operations as a result of business interruption and explore strategies to rebuild customer loyalty and spending. Create a strategic plan to rebuild customer loyalty and spending.

Business Operations Research: Develop a strategy to rebuild customer loyalty and spending as a result of business interruption for at least the previous six months (COVID-19). Collaborate with a local business or organization to analyze the current state of business operations as a result of business interruption and explore strategies to rebuild customer loyalty and […]

What are the biggest challenges to mobilise resource/investment? How did you adopt those challenges?Discuss

Some general questions: What kind of product or services you promote/provide? How do you promote your product or services in the market? What kind of marketing strategy do you use? and what led you to adopt this strategy? How do you implement your marketing strategy? How often you revise your marketing strategy? Entrepreneurial Orientation (EO): […]

Reflect on your own experiences in retail and tell about where you may have observed either a retailer who appears to operate in a way that demonstrates a discernable customer strategy, or one where no such linkage between a customer strategy and its operations appears to exist.

After looking at these two videos, take the time to reflect on your own experiences in retail and tell about where you may have observed either a retailer who appears to operate in a way that demonstrates a discernable customer strategy, or one where no such linkage between a customer strategy and its operations appears […]

Write a customer interaction that includes as many powerless and fightin’ words as possible (try, wish, might, unfortunately, as I said, again).

Description As part of your employee development at Chipotle, you’ve taken the Powerful Language section of this module to heart. This assignment has two parts: Part 1: You will write a customer interaction that includes as many powerless and fightin’ words as possible (try, wish, might, unfortunately, as I said, again). Use the Chipotle fast […]

Discuss the current situation from these different perspectives. What is going on with homeless people today? What is the problem?

Context analysis – customer (donors and users), business, competitive etc. Discuss the current situation from these different perspectives. What is going on with homeless people today? What is the problem? No PEST please! However, a SWOT table at the end of the discussion here is OK.

Write a customer interaction that includes as many powerless and fightin’ words as possible (try, wish, might, unfortunately, as I said, again).

Description As part of your employee development at Chipotle, you’ve taken the Powerful Language section of this module to heart. This assignment has two parts: Part 1: You will write a customer interaction that includes as many powerless and fightin’ words as possible (try, wish, might, unfortunately, as I said, again). Use the Chipotle fast […]

Explain and calculate your customer Cost of Customer Acquisition. You must identify your key assumptions, and sources for facts and figures on which you are building your assumptions for your model.

Read step 19 from the book Disciplined Entrepreneurship 24 and then reply to the following question: 1) Present a detailed explanation and calculation of your customer Cost of Customer Acquisition. You must identify your key assumptions, and sources for facts and figures on which you are building your assumptions for your model.

Discuss What are they doing well? What are the unique things they are doing compared to competetors

a) You need to identify the direct competitors and indirect competitors b) The type of competition in the market and the reason : perfect competition, monopolistic competition, oligopoly, and monopoly. 2)Conduct a SWOT analysis for your SME (150 words What are they doing well? What are the unique things they are doing compared to competetors […]