Discuss the growth of the construction market, heavy machinery equipment, and the importance of spare parts in this business environment and how should the safety stock problem be approached? If they do not satisfy normal distribution conditions, what methodology should be used?

Description This case introduces you to the spare parts supply chain management division of Dockomo Heavy Machinery Equipment, Ltd. in India. Dockomo (DHEL) is a multi-billion dollar Indian conglomerate that primarily focuses on construction projects. Their spare parts distribution business, even though it is a small division, enjoyed a monopoly and high-profit margin in the […]