Tag Archives: Hot Chicken

Given HCT hires employees who were formerly incarcerated/homeless/addicted, what other HR practices may be needed to support or complement this practice?

Case Study 8 1. What is Hot Chicken Takeover’s (HCT) strategy, mission, and values? 2. Given HCT hires employees who were formerly incarcerated/homeless/addicted, what other HR practices may be needed to support or complement this practice? 3. Apply concepts from the service-profit chain to explain why HCT’s workforce creates a competitive advantage for the company. […]