Tag Archives: Mercantile

How does Mercantile view quality? Explain the roles of people and information technology in achieving quality in the Mercantile organization.

Case – Mercantile Stores During the 1980s, Mercantile Stores was a major retail organization located throughout the Southeast, Midwest, and Gulf Coast regions and included seven divisions: Gayfers, Maison, Blanche, Castner Knott, McAlpin’s, Jones, Joslins, and J. B. White. Mercantile’s mission statement was “Mercantile Stores is dedicated to creating excitement in merchandising by providing the […]