Identify 2 CRM software packages that might be appropriate to help manage your customers. Specify each package’s capabilities and cost. Which would you select from the 2 packages? What is your reasoning.

Assume you are managing a small business that is growing their customer base quickly. Go online and identify 2 CRM software packages that might be appropriate to help manage your customers. Specify each package’s capabilities and cost. Which would you select from the 2 packages? What is your reasoning.