Describe How should the customer journey be adjusted in order to correspond to reality? What are the various phases of the customer journey?  What are developments to note in the retail industry for SME? What are the characteristics of the retailer that Lightspeed should be targeting? What decisions does the retailer prioritize within the customer journey? When does the decision of a POS system come up?

SQ1: How should the customer journey be adjusted in order to correspond to reality? What are the various phases of the customer journey? What are developments to note in the retail industry for SME? What are the characteristics of the retailer that Lightspeed should be targeting? What decisions does the retailer prioritize within the customer […]